Effective Date: 9/1/2024
1. Information We Collect
We collect the following types of information when you use our services:
Personal Information: Includes your name, address, email, phone number, and payment information.
Usage Data: Information about how you use our internet services, including data usage, browsing activity, and IP address.
Device Information: Details about your devices, such as device ID, operating system, and
connection details.
2. How We Use Your Information
The information we collect is used for the following purposes:
To provide, maintain, and improve our services.
To personalize your experience with our services.
To communicate with you about service updates, promotions (with your consent), and customer support inquiries.
To prevent fraud, ensure security, and comply with legal obligations.
3. No Sharing of Mobile Information for Marketing Purposes
We do not share any mobile information, including your phone number or other personal details,
with third parties or affiliates for marketing or promotional purposes. We respect your privacy
and are committed to protecting your mobile data from being used for unsolicited marketing
activities.
4. Text Messaging Opt-In Data and Consent
All data associated with your consent to receive text messages, including opt-in details, will not
be shared with any third parties. This information is strictly maintained for the purpose of
fulfilling your request for communications and will not be used beyond your expressed consent.
5. Sharing of Information with Third Parties
We may share your personal information with third parties only under the following
circumstances:
Service Providers: We may share information with third-party vendors or partners who help us deliver our services (e.g., payment processors, technical support, etc.).
Legal Obligations: If required by law or to protect the rights, property, or safety of River City Wireless Inc., our users, or others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, and you will be notified if such a transfer occurs.
6. Your Rights and Choices
You have the right to: Access and Update: Access and update your personal information at any time through your account settings.
Opt-Out: Opt out of marketing communications by following the unsubscribe instructions in our emails or by contacting customer support.
Data Deletion: Request the deletion of your personal data, subject to legal obligations.
7. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or destruction. Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your usage patterns, personalize your experience, and improve our services. You can manage your cookie preferences through your browser settings.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information,
please contact us at:
Email: rcw@rcwinternet.com
Address: PO BOX 150 Newburgh IN 47629
Phone: 812-202-5553
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described.
With no contracts and no equipment-rental fees, River City Wireless is a top choice for wireless internet services. To schedule your wireless internet installation, call 812-202-5553 now.
Mon - Fri 7:00 am - 7:00 pm
Saturdays 10am-4pm ( Text Message ONLY )
Sundays: Closed
"Please note that Tech Support does not monitor emails after hours."