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Get wireless internet support services in the Newburgh, IN area

Everyone needs a reliable internet connection, but not everyone can be a tech guru. Thankfully, the internet connectivity support team at River City Wireless is available to help with internet issues every Monday through Friday from 6:00 a.m. until 9:00 p.m. You can reach our support team at 812-646-1003. You can also text or email us on Saturdays.

Our team treats customers like family. When you call us for wireless internet support, you'll be connected with a real person - not a recorded message. If you're having issues with your internet, contact our wireless internet support team in Newburgh, IN now.

How to Troubleshoot Connectivity Issues

  • Check how many devices are connected to the Internet. Turning off devices that aren't actively being used improves internet speed.
  • Turn off unused devices
  • Try restarting the router. Doing this semi-frequently helps with internet speed, especially if you haven't rebooted in over a month.
  • DO NOT PUSH THE RESET BUTTON ON THE ROUTER.

See instructions below

How To Restart (Reboot) Your Internet

How To Restart (Reboot) Your Internet<

  • Find your router - look for blinking lights. (See diagram)
  • Find the PoE (Power Over Ethernet) box connected to the router. It is the size of a deck of cards. (See diagram)
  • Unplug the PoE box from the wall outlet.
  • Unplug the router itself.
  • Watch the lights stop blinking and turn off. After 30 seconds, plug the cords back into the PoE box and test to see if your internet has resumed working. Note: It's extremely important to wait the full 30 seconds.


Router - Your router is a small device that takes information from the modem (antenna or satellite) and delivers it to your computer. A router allows you to connect wirelessly to the Internet on more than one device.

PoE injector - The term "PoE" stands for "Power over Ethernet". It connects to your indoor router and can be either a black or white box the size of a deck of cards.